Privacy policy

1Information we collect

Information you give us

• Account information: your email address, the username (@handle) and display name you choose, and your profile color.
• Contact and marketing information: your name, email address, and phone number when you fill out a sign-up, application, or contact form, or opt in to text messages.
• Content you post: chat messages, reactions, images you upload, replies, homework and course answers, support messages you send to our team, and questions you ask the Momentum AI assistant.
• Trading journal information: trades you enter or import from a broker, notes, and the statistics calculated from them.
• Bootcamp applications: the answers you give in an application.
• Checkout details: your billing name and address and how you chose to pay. Card numbers go directly to our payment provider.
• Cancellation feedback: the reason and any comment you give when you cancel or change your plan.
• Referrals: if you use or share a referral link, the referral link and who it was for.

Information collected automatically

• Device and security information: IP address, browser and device type (user agent), a random identifier stored in your browser to recognize your device, the device names you see under "Your devices," and sign-in history. We use these to keep your account secure, enforce the one-device rule, and prevent account sharing and abuse.
• Usage information: which channels and pages you open, course progress, attendance and badges, and when you were last active.
• Activity counts: how long you watch live streams, and how often you use the scanner, chat, AI assistant, and journal, counted per day.
• Watermarks: live streams and recordings may show a watermark that identifies the account watching, to discourage and trace unauthorized copying.
• Bot and fraud checks: our checkout pages may use Cloudflare Turnstile and our payment providers' fraud tools, which look at device and browser signals.
• Notification information: if you turn on notifications, the push-notification address your browser or device gives us.
• Cookies and similar technologies: inside the Momentum app we use cookies needed for sign-in, security, and recognizing your device. Our public websites, landing pages, and checkout pages use cookies, pixels, and tags for analytics, advertising measurement, referrals, and support. See Section 6.

Information from third parties

• Payment providers: when you pay through Stripe, PayPal, Whop, or another provider we use, we receive information such as your email, plan, payment status, amounts, billing dates, and limited card details (for example, the last four digits, card brand, and a card "fingerprint" the provider generates). We never receive or store your full card number or security code.
• PayPal: if you pay with PayPal, we receive your PayPal payer ID, the email on your PayPal account, and payment status.
• Whop: if you sign in with Whop or connect your Whop account, we receive your Whop user ID, Whop username, verified email address, and membership status.
• Advertising platforms: if you arrive from an ad, we may receive identifiers that tell us which ad or campaign you came from.

We do not knowingly collect sensitive personal information such as government ID numbers, bank account numbers, or precise location. Location data (such as GPS information) is removed from images you upload.

2How we use your information

• To provide the Services: create and secure your account, confirm your membership, show your posts, run live streams, the scanner, simulator, and journal, and answer support requests.
• To process payments, manage subscriptions, trials, cancellations, and disputes.
• To keep the Services safe: prevent fraud, account sharing, spam, and abuse; enforce our Terms and community rules; and moderate content.
• To communicate with you: service and billing messages, sign-in codes, and (if you opt in) marketing emails and text messages.
• To improve the Services, fix problems, and understand how they are used.
• To measure and improve our advertising, including telling advertising platforms when someone who came from an ad starts a trial or pays (see Section 6).
• To comply with the law and protect our rights.

3What other members can see

Other members can see your display name, @handle, profile color, role (for example, member or moderator), badges and level, a "Bootcamp" tag beside your name if you are a Bootcamp student or graduate, the messages and reactions you post in channels you share, and when you are typing. Other members cannot see your email address, IP address, devices, payment information, or Whop account.

Journal leaderboard: if you import trades into the journal, your username and trading statistics (such as net profit and loss, win rate, and number of trades) may appear on the monthly leaderboard or challenges, which other members can see. You can opt out of the leaderboard at any time in the journal's settings.

Live streams and recordings: live sessions may be recorded and made available to members. Messages you post in a stream's chat may appear in the stream or its recording.

4How we share information

We do not sell your personal information. We do share some information with advertising platforms to measure our ads, as described in Section 6. We share information only as follows:

• Service providers that help us run the Services, under contracts that limit their use of your information:
  • Payments and memberships: Stripe, PayPal, Whop; payment disputes and failed-payment recovery: Chargeflow, Revatto
  • Hosting, storage, security, and backups: Render, Vercel, Cloudflare (including Turnstile)
  • Email delivery: Resend
  • Text messages: our text-message provider
  • Live video: LiveKit; video hosting: Wistia
  • Landing pages, forms, and scheduling: ClickFunnels, Make, Calendly
  • Trading journal: Google Firebase
  • AI assistant and help chat: OpenAI and Google Gemini (we send your question and the chat it is part of, never your email address or payment details)
  • Support chat: LiveChat
  • Referral program: Rewardful
  • Product analytics on our website: PostHog
  • Analytics and advertising: Google (Tag Manager, Analytics, and Ads), Meta, TikTok, and Stape (server-side tagging)
• Legal and safety: when required by law, subpoena, or court order, or to protect the rights, safety, or property of Momentum, our members, or others.
• Business transfers: in connection with a merger, sale, or transfer of our business, subject to this Policy.
• With your consent or at your direction.

5Text messages (SMS)

If you opt in, we may send you account updates, live-stream reminders, and marketing text messages (up to about 4 messages per month). Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. We do not share your phone number or SMS consent with third parties for their own marketing.

6Cookies, pixels, and advertising

Inside the Momentum app, cookies are used to keep you signed in and secure and to recognize your device. Our public websites, landing pages, and checkout pages use cookies, pixels, and tags from Google (Tag Manager, Analytics, and Ads), Meta, TikTok, PostHog, Rewardful, and LiveChat to measure visits and advertising, credit referrals, and offer support.

Measuring our ads. When you start a trial or pay, we may send the advertising platform that brought you (such as Meta or Google) a record of that event, either from your browser or from our servers. It can include a scrambled (hashed) copy of your email address, your IP address, your browser type, the ad-click identifiers in your browser, and the amount paid. Our checkout also stores a short-lived cookie (about 30 minutes) with a hashed copy of your email so the confirmation page's ad tags can do the same. The platforms use this to tell which ads work and to find similar people. They do not receive your card details, journal, or messages. You can block or delete cookies in your browser settings, and you can limit ad personalization through your Google and Meta account settings. Blocking essential cookies will prevent you from signing in.

7How long we keep information

• Account and content: while your account is active. After a membership ends, inactive accounts and their content are removed or anonymized after a period of time.
• Sign-in sessions: deleted when they expire.
• Removed posts: kept for up to 180 days for moderation and safety, then deleted.
• Raw payment-provider messages: kept for up to 14 days.
• Sign-in history (times, IP addresses, devices): kept for up to 12 months.
• Daily activity counts: kept for up to 60 days in the app. Summaries that do not include your email address may be kept longer for business reporting.
• Failed card checks at checkout: kept for up to 30 days.
• Staff activity and security logs (which may include IP addresses): kept for up to 2 years.
• Billing and payment records: kept as long as needed for accounting, tax, legal, and dispute purposes, even after an account is deleted.

8Your choices and rights

• Download your data: open your profile and choose to download your information.
• Delete your account: request deletion from your profile or by emailing business@trademomentum.org. Our team cancels any membership you pay for directly with us before its next charge, then completes the deletion, and your posts are anonymized. If you pay through Whop, cancel on Whop too, because we can't stop Whop billing. Some records (such as billing records) are kept as described in Section 7.
• Marketing: use the unsubscribe link in any marketing email, or reply STOP to texts.
• Journal leaderboard: opt out in the journal's settings.

California residents: you can ask us what personal information we have about you and how we use and share it, and ask us to correct or delete it, by emailing business@trademomentum.org. You can also ask us to stop sharing your information with advertising platforms by emailing us: we will stop sending records of your trials and payments to them from our servers. Ad tags in your browser follow your browser and ad settings (Section 6). We will not treat you differently for making a request.

Do Not Track: our websites do not currently respond to browser "Do Not Track" signals.

Residents of the EEA, UK, and similar jurisdictions: you may have the right to access, correct, delete, restrict, or object to processing of your information, to data portability, and to withdraw consent. Our legal bases are performing our contract with you, our legitimate interests (such as security and improving the Services), your consent (such as marketing), and legal obligations. You may also complain to your local data protection authority.

We may need to verify your identity before completing a request.

9Security

We use reasonable safeguards to protect your information, including encrypted connections (HTTPS), secure sign-in cookies, two-step verification for our staff, encrypted storage of two-step secrets, and access limits so that only authorized staff can see account and billing details. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Watch out for impersonators. Kev will never send you a direct message first, on any platform, and no one from Momentum will ever ask for your password, sign-in code, brokerage login, money, cryptocurrency, or gift cards. Our team only contacts you inside the Momentum app, by email from a trademomentum.org address, or by text or phone call if you gave us your number. If someone contacts you claiming to be Kev or Momentum, do not share any information with them, and tell us at business@trademomentum.org.

10Children

The Services are intended only for people 18 and older. We do not knowingly collect information from anyone under 18. If you believe a minor has given us information, contact us and we will delete it.

11Where information is processed

We are based in the United States, and your information is stored and processed in the United States. Some of our service providers may process information in other countries, with appropriate safeguards.

12Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version with a new "Last updated" date and, for material changes, notify you in the Services or by email. Continued use of the Services after changes take effect means you accept the updated Policy.